Privacy & Trust
Your Trust, Our Priority
This page is maintained by Plumber Boys LLC to answer common privacy and security questions about how we handle the information you share with us through this website.
Information We Collect
When you request an appointment, quote, or contact us through this website, we collect the details you submit — typically your name, phone number, email address, service address, and a description of the work you need. We do not ask for payment information through this site.
How We Use Your Information
We use the information you provide to respond to your request, schedule service, send appointment confirmations, and follow up about the work. We do not sell or rent customer information to third parties.
Website Security Controls
This website is served over HTTPS so traffic between your browser and our site is encrypted in transit. Form submissions are processed by authenticated server endpoints, and access to stored customer requests is restricted to Plumber Boys LLC staff.
Email Communications
If you submit a request, you may receive a confirmation email and follow-up messages about your service. Every marketing-style email includes an unsubscribe link. Transactional messages (appointment confirmations, service updates) will continue while you are an active customer.
Data Retention & Requests
We keep customer contact and job history for as long as needed to service your account, support warranty work, and meet recordkeeping requirements. To request a copy of your information, ask us to update it, or ask us to delete it, contact us using the details below.
Contact Us About Privacy or Security
Questions about this page, a privacy request, or a security concern about the website? Call us at (509) 670-2899 or use the contact form. We'll get back to you as soon as we can.
This page describes the controls and practices currently in place on this website. It is not a certification or an independent audit. We may update it from time to time as our practices evolve. Last updated June 2026.
Have a question? Contact us.